HELP CENTER

How can we help you today?

Guides on getting set up, billing, security, and your account — written to match exactly how Atlas actually works.

Getting Started

Creating your account and connecting your first shop

Sign up, choose a plan, and connect your Etsy shop with a secure OAuth flow.

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Getting Started

Understanding your dashboard

What the numbers on your dashboard mean, and where they come from.

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Tools

Overview of Atlas's 26 tools

A quick map of what's available and which plan unlocks it.

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Billing

Plans and pricing explained

What's different between Starter, Growth, and Pro.

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Billing

Your free trial: what to expect

Every plan starts with 7 free days — here's what happens before and after.

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Billing

Upgrading, downgrading, and canceling your plan

Upgrades apply right away; downgrades wait until your next billing date.

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Security

How Atlas accesses your Etsy data

Read-only by default — Atlas only ever writes to Etsy with your explicit approval.

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Security

Data privacy and KVKK

Your shop data is used to power your own dashboard, nothing more.

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Account

Managing your shop connections

How many Etsy shops you can connect, and how to add or remove one.

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Account

Notification and email preferences

Control email and in-app alerts per module, and marketing emails separately.

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Tools

Dashboard: filters, sorting, and what each section shows

How to search, filter by shop, sort, and change the date range — and what each section is reading from.

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Tools

Using Keyword Research

Search Etsy for a term, see who's winning it, and track the keywords that matter to you.

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Tools

Using Product Research

Search Etsy's marketplace for product ideas — no shop connection required.

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Tools

Using Visibility Tracker

A 0–100 visibility score for every listing — not keyword rank tracking.

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Tools

Using Listings

Every listing's health at a glance, with suggested — not automatic — optimization actions.

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Tools

Using Intelligence Hub

One ranked feed of what's worth your attention today, pulled from the modules that actually found it.

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Tools

Using Shop DNA

Real patterns from your own past orders — who buys from you, what sells, and when.

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Tools

Using Root Cause Radar

Each listing's view trend, week over week, lined up against what you changed.

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Tools

Using Stale-Listing Detector

A simple Healthy / At Risk / Suppressed level for every listing, from real view activity.

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Tools

Sticker Campaigns: scheduled photo overlays, always restored

How to schedule a sticker on your listing photos — and how the automatic restore actually works.

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Tools

Review & Shipping Tracker: the trackable part of Star Seller

3 of Etsy's 4 real Star Seller criteria, tracked honestly — and a plain statement about the one Atlas can't see.

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Tools

Using Shop Health Radar

A real weighted health score, renewal waste, and the customers who keep coming back.

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Tools

Using Atlas Studio

Generate on-brand Etsy content with 8 tools — some read your shop's real signals, some deliberately don't.

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Tools

Using Market Migration Map

Real territory counts and trend direction — once there's a week of history to compare.

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Tools

Using Visual DNA

Your real listing photos, with an honest photo-by-photo diagnosis — part of this page is illustrative only.

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Tools

Using Copy Hunter

Search Etsy for lookalike listings and compare one of yours against what's currently posted.

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Tools

Using Night Watch

Automatic detection of active/inactive changes, with a revert that only ever runs when you click it.

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Tools

Using True Profit Compass

Real per-product profit — once you enter your own materials cost and labor hours.

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Tools

Margin Radar: seeing your real profit per listing

Which listings are actually losing you money — a Starter-plan highlights view of your real profit data.

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Tools

Using Moments Calendar

AI-drafted reminders for real gift moments — built only from your own checkout data, never sent without you.

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Tools

Using Opportunity Center

What Atlas has actually measured in your shop that's worth acting on, cross-referenced from every module that found it.

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Tools

Using Atlas Coach

Your growth advisor — answers from your real shop data, or an honest "not enough data yet" instead of a guess.

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Tools

Using Competitor Tracking

Watch any public Etsy shop's sales, favorites, and reviews over time — no connection or permission from them needed.

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Tools

Using Tasks & Reminders

Real, auto-derived alerts for stock, shipping, and renewals, plus your own personal task list — available on every plan.

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